Tag Archives: learning ecosystems

EduTech Conference 2015: My personal learning moments

I spent a couple of fantastic days last week at the EduTECH 2015 Conference in Brisbane.  I got to meet some Twitter friends in real-life, some new people from around the world and around the corner (who I’m also now connected with on Twitter), and was fully inspired by lots of great sessions in the Workplace Learning and K-12 Education Leaders streams.

Like so many others, I’m a big fan of Twitter for professional development, and I also use it during conferences to capture the best bits  to share with others who can’t be there, and to nugget-ise my own learning and create a trail of digital breadcrumbs for further reflection and action.  Here is the ‘nugget view’ of EduTECH from my perspective, via Eventifier.

There were so many great ideas being shared that I could write a post that goes forever. Ain’t no one got time for that, so here are  my personal learning moments.


A new culture of learning for the #FutureOfWork

In his opening keynote to the Workplace Learning stream, Harold Jarche talked about (among other things) how robots were coming for anyone in a job that can be captured in a flowchart. We all know that robots have been slowly taking over the world for a while now, but this really got me thinking more about the #FutureOfWork and what this means for people, schools, organisations and society. Then I learned a completely new thing about a way to crunchily examine and display the societal effects of the adoption of a new way of doing things, and how it will impact via enhancement, retrieval, obsolescence and reversal. First developed by Marshall McLuhan, here is Harold’s take on the impact of digital networks on learning:

Learning Tetrad

I love new ways of looking at big ideas, so I’m definitely going to think more on tetrads…

In the ‘Power and promise of social networks for vocational and workplace learning’ session, Alec Couros furthered my thinking on our increasingly participatory culture, and what this means for learning at all levels.

Media and learning shifts

I was also reacquainted with a couple of favourite and often referenced authors from my time as a Master of Ed student (Douglas Thomas and John Seely Brown) and their work on a New Culture of Learning

new culture of learning cropped

Michelle Ockers presented an excellent case study on the use of social learning strategies to support technical capability building at Coca Cola Amatil. Technical capability, for many large, complex and asset intensive organisations, is generally the province of more traditional approaches to training/learning, so it was great to hear about the a program that sets people free from the ‘training cage’ and the mindset of learned helplessness.  It can be done!

Social Learning Program Brief

And in an earlier panel discussion, a statement by Shannon Tipton really stood out for me with how to successfully engage social learners – so much so, that I captured it in a picture!

Find the Fish

Over in the K12 Education Leaders stream, Ted McCain from Maple Ridge Secondary School gave a fantastic presentation on ‘Teaching for Tomorrow: teaching as facilitating, learning as discovering’. I was particularly interested in the “9 i’s of modern learning”, which I frantically transcribed in long hand below:

The 9 is

What I love about this is how it breaks down the digital-age skills needed to successfully engage with content, for learners of any age from Pre-K to adult. You can access Ted’s full presentation here.

This also connected with a point in the closing keynote by Harold Jarche on the new literacy for the digital age – Personal Knowledge Mastery (PKM) and Intelligent Communication:

Intelligent Communication

In the Workplace Learning congress, Amy Rouse from AT&T University shared the fantastic success they’ve had implementing MOOCs (Massive Open Online Courses) across their workforce.

Got MOOCAmazingly, they have successfully ‘MOOC-ified’ a Masters of Computer Science, so the sky really is the limit when it comes to the complexity of content and learning that can be accessed in an open model.

In the spirit of openness and working+learning out loud, we also had a session with Joyce Seitzinger on Social Curation, with some fantastic tips on being more mindful and deliberate in how we go about collecting and sharing ideas. As an old corporate L&D leader/new freelance blogger/consultant, this resonated loudly with me, now I’m out in the big bad world and don’t have a captive audience… I particularly loved the suggestions below:

Social Curation


Want to engage learners? Make it #DifferentAndBetter

Marigo Raftopoulos eloquently shared her perspective on the importance of tapping into human desires when designing learning.  I particularly loved the notion of placing the learner as the hero at the centre of their own personal learning journey…

The future of work and workplace learning

Keep it real

Over in the K12 Education Leaders stream, there were some great sessions focused on immersive learning.

Matt Richards from the Mind Lab spoke about the success they’ve been having in creating and supportive collaborative learning and computational thinking in schools, via Learning Commons spaces,  virtual reality technology, student-led Maker Spaces and shared Minecraft worlds, where learners create challenges for each other.

Learning Commons

Minecraft Mineclass Challenge

A panel session on BYOD in schools with Georgina Allardice, Head of eLearning Jindalee State School, Ben Wells, IT Coordinator Sanctuary Point Public School, and Derek Wenmonth, Director eLearning CORE Education, was full of practical tips for schools looking to move towards a 1:1 device program for their students.  Here again, the big takeaway was that engagement – with learners, teachers and parents – was key to implementing a sustainable program. Derek described his view of BYOD, which I loved, and captured below:


Georgina also stressed the importance of continually asking learners for their feedback throughout the BYOD experience,  which resonated with advice from an earlier session with Amy Rouse in the Workplace Learning stream…

BYOD Advice

Jennie Magiera gave an inspirational and passionate presentation on the work she and her colleagues have been doing at their schools in South Chicago. Here students face significant challenges  just getting to and from school safely each day, so a Student Innovation Team of 4th-7th graders came up with an app proposal. You can read more about this #ProblemBasedLearning challenge here.

Problem Based Learning


Problems as Motivations


Disintermediation – cutting out the learning middleman

Leadership for an open world – the topic of the session by David Price – focused on the ubiquity of social, democratised and  open learning, and built upon the themes of previous sessions.  And it got me thinking again about the shift that all learning practitioners need to be making to just keep up, let alone add value and stand out, in an increasingly self-learning enabled world…

Boring Training

The rise of social learning and the growing acceptance of badges as evidence of own-time/off-site gained proficiency, mean that  learners are no longer captive to organisational/institutional content. I even found myself in a meta-example of David’s excellent ‘Six Motivation of Social Learning’  during the presentation…

Six motivations of social learning tweet

A later session from Ian Jukes at the end of the conference reinforced this ‘Learners as Customers’ theme. It struck me that the fenced-in world of corporate learning, where most organisations have no clue about the hidden talents of their employees, and the monetised world of higher ed and learning services, are in for a paradigm shift whether we like it or not.

Students are our customers

Chief Learning Rebel Shannon Tipton, summed up my personal learning from EduTECH nicely, with her thoughts on what’s killing Learning Organisations right now…

Killing Learning Organisations

…and what we, as Workplace Learning leaders need to do about it:

Learning Status Quo

performance support in the real-world

My laptop crashed a couple of weeks back.  All was working perfectly the night before, and when I shut down and was prompted to install Windows updates, I did.  The next morning, I was met with this…

Windows 8 Error

I found myself stuck in an endless loop of sad face.  After the initial panic subsided, I worked through some diagnostics and error codes, and with the help of Google, found that I needed to do a system refresh, to take me back to a simpler time of pre-update harmony.  I was reassured by the on screen advice that my files and settings would be preserved, but I may need to reinstall some software and apps.  Sounded great to me, so I did what I was told, and all appeared to be well.

Unfortunately, once I got going again, I found that some of my Outlook data files had not restored properly.  I’ve long been a user of the Notes feature in Outlook to store useful info, including the usernames and passwords for my many subscriptions to sites and services.  And like a numpty, I had not backed them up anywhere.

After Googling and then searching through my system files, I found where Outlook had stored the archive file that contained the Notes and Contacts.   The trouble was getting Outlook to recognise and open the file. After much interweb searching and experimentation throughout the day, I found similar tales of woe, but no successful advice on what to do.  So  I ‘phoned a friend’ – a web chat with the Microsoft Technical Support crew, and started a late night discussion with a lovely fellow in another timezone.  He remotely logged on to my laptop, I showed him where the file was, and together we tried several ways to bring it back into Outlook.  He got his colleagues involved. We tried a few more things, but the upshot was that my Notes were apparently gone forever.  Paraphrased: ‘So sorry Mairi.  This new version of Outlook will never open that file.  It’s a bug that we’re aware of and will try to rectify in the future.  But this will not help you. Thanks for calling Microsoft.  Is there anything else I can help you with today?’

Not being one to easily give up on anything, let alone the mini-passports to my increasingly digital life, I kept searching for a solution to recover them, or at least a way to open them so I could copy the information into new notes and back them up.  I found a few Outlook recovery tools that looked promising, but I wasn’t prepared to pay the big bucks their creators were asking.  But then I stumbled across a free demo that suggested maybe all was not lost.  I downloaded it, ran the extractor, and my heart skipped an excited beat when all my Notes, with clickable access to their precious content, appeared before me.  I opened up Outlook, and set about creating a new set of Notes files, singing a happy tune as I went.  And then I set a click-speed record backing those little gems right up!

In the spirit of sharing good fortune (and great learnings), I initiated another web chat to my friendly Microsoft Tech Support Crew fellow, told him the good news, and gave him the lowdown and links to how I’d solved the problem.  He was grateful and I went to bed a very happy girl. 🙂

Over the following days, I got to thinking about how this was a good  real-life example of Performance Support in action.  All the ingredients were there:

  • I had a wicked real-time problem that my tacit knowledge alone could not fix.
  • I had a clear view of the performance goal and was motivated to achieve it.
  • I had a network of technical experts available to me to bounce ideas off that might help me fix my problem.
  • I had easy access to a rich array of information generously shared by others that helped me understand more about my problem and contained guideposts to potential solutions.
  • I had an experimental mindset and I persisted until I achieved my goal.
  • When I finally achieved my goal, I paid the learning forward.

Performance Support is a valuable tool for learning in any sector.  It’s a fancy name given to something that has happened as a matter of course in nature forever – a problem is presented, available  resources are used to solve it, and life goes on.  This natural approach resonates with the relatively recent use of the term ‘Learning and Performance Ecosystem’.  I just love the mental imagery this conjures up of the world of learning – one of connection, collaboration, adaptability, responsiveness, creativity, persistence.  All wonderful attributes, and all very natural for humans of all ages everywhere.

The more we can foster, create and support learning and performance ecosystems, particularly in our workplaces, the less we will need to rely on traditional training models, where we attempt to predict all possible performance problems, and inject the knowledge to fix them ahead of time.  Now more than ever, the world doesn’t work like this, and neither do people.